Refund policy

  • Prepaid Subscriptions: Our prepaid subscription plans are our most cost-effective options. When you select a prepaid annual plan, the pricing offers significant savings to customers who commit to a long-term subscription. Prepaid subscriptions are considered final sale. If you choose to cancel in the middle of a prepaid plan, you will continue to receive the remaining scheduled shipments, and your cancellation will officially take effect at the end of your current plan term prior to renewal.

  • Monthly Subscriptions: Our monthly subscriptions are billed on a recurring monthly basis and can be canceled at any time prior to the processing of your next scheduled shipment.

  • Individual Purchases: You can also place a single-purchase order without any ongoing subscription commitment by selecting "Individual Purchase" on the checkout page.

  • Customer Support: If you have any questions, require assistance with your subscription plan, or need help managing your account settings, please reach out to our Customer Experience Team for prompt support.